Account & Trading FAQ

Account Questions

How do I create an account?

Click the "Sign In" button in the top navigation, then select "Create Account". Fill in your details and verify your email to get started.

Is registration free?

Yes! Basic registration is completely free. Premium features are available with paid memberships.

Can I have multiple accounts?

No, multiple accounts are not allowed. This helps maintain trust in our trading community.

Trading Basics

How does trading work?

Browse items, make offers, and arrange trades with other members. You can message traders directly to discuss details. Important: Like social platforms, responses are not guaranteed - users may not reply for various reasons.

What can I trade?

Most legal items are tradeable. Check our prohibited items list for restrictions. Remember: You are responsible for ensuring items are legal to trade and accurately described.

How do I list an item?

Click "Add Product" from your product section in profile, add photos, description, and trading preferences. Be honest and detailed in descriptions to build trust with other traders.

Are trades guaranteed to be successful?

No. Trading success depends on user interest, local activity, item desirability, and timing. Like dating or social apps, connections and responses cannot be guaranteed. Premium features improve visibility but don't guarantee trades.

What if I have problems with a trade or another user?

Users must resolve trade disputes directly with each other. 37th Place facilitates connections but is not responsible for user-to-user interactions, item quality, or trade outcomes. Always verify items and trader details before completing exchanges.